Frequently Asked Questions

The Greater Vancouver Food Bank (GVFB) Virtual Food Drive allows individuals and groups of all kinds to raise money through an online food drive. It’s a very efficient way to maximize your fundraising efforts. It’s also easy and fun! Start one with your co-workers at the office, as a family project or with a group of friends as passionate about our cause as you are.

Maybe you’re having a birthday or wedding and would like your guests to donate in lieu of gifts. You can use a Virtual Food Drive to encourage donations to the Greater Vancouver Food Bank.

Holding a Virtual Food Drive lets you or your group get involved in providing access to healthy food, education and training for our clients in Vancouver, Burnaby, New Westminster and the North Shore in an easy, immediate and highly effective way.

For every dollar raised, the Greater Vancouver Food Bank can can purchase $3 of local, fresh and healthy food because of our buying power and strong relationships with farmers and retailers.

Ideally, a Virtual Food Drive exists as an online campaign. Any offline donations, cash or cheques, can be added to your Virtual Food Drive (VFD) total, but only if they are received with information identifying that they are to be credited to your VFD using this form. This allows us to acknowledge these donations as part of your VFD.

Please bring offline donations to our office, or mail cheques to (no cash please):

The Greater Vancouver Food Bank Society
8345 Winston Street
Burnaby, BC  V5A 2H3

GVFB collects more than five million pounds of food and thousands of dollars each year through community food and fund drives sponsored by individuals, corporations, clubs, schools and associations. Food drives supply nonperishable items that are greatly needed by our partner agencies. Contributing money instead of food allows the Food Bank to purchase fresh, healthy fruits and vegetables as well as other high quality foods such as eggs and milk. Regardless of which method one chooses, these drives make an incredible difference for struggling families throughout the communities we serve. If you are interested in hosting a traditional food drive, you can register here: Food Drive Registration Form

Anyone can host a Virtual Food Drive. You can register as an individual, you can start your own team or you can join an existing team. Your event can be customized to meet the needs of your organization, your school or office group, your family, or yourself. Click here to start your Virtual Food Drive today.

Below are some benefits of running a Virtual Food Drive event:

+ Easy to use and manage.
+ The Greater Vancouver Food Bank can purchase $3 of local, fresh and healthy food for every dollar raised.
+ It’s the greenest, most cost-effective, simple and secure way of all food drives.
+ Meaningful team-building activity to boost morale while challenging one another between offices or floors in your workplace.
+ Highlight your company’s commitment in helping the community by hosting a branded VFD.
+ Transactions can be completed within minutes.
+ Great idea to commemorate special moments in life such as birthdays or weddings by FUNdraising and making a real impact.
+ You may use any major credit card for payment on a secure website.
+ Saves the Greater Vancouver Food Bank the time and resources incurred by a physical food drive.
+ Your donations allow us to purchase our most needed and fresh items.
+ All donations made through the Virtual Food Drive are tax-deductible and you will receive an instant tax receipt via email.

Each year, the Virtual Food Drive gets “refreshed” on July 1st. If your Virtual Food Drive page was set up before July 2019, your page has been archived and we suggest you to host a new Virtual Food Drive for this year here.

Your user name and password from before for accessing your page remains valid. If you cannot remember your User Name or Password, recover your user name first, then recover your password here. Note you have to use the same email you used previously to recover your user name and password.

Yes! In fact, your personal donation is really important and inspiration for your supporters to follow with their own donation. It also sets an example for what amount to donate. We value all donations, but if your gift is modest, others will likely make a modest gift. However, if your gift is generous, others will also be generous with their donation.

Sure!  The keys to success are pretty simple:

+Make it personal – add a photo and your personal story to your page. Why are you fundraising for the Greater Vancouver Food Bank – why is it important to you? Tell your story. This will help your supporters understand why they should help. (You can update your personal page though your Participant Centre. Contact us if you would like help with this.)

+Donate to yourself – it’s important that you make your own personal donation to kick start your campaign. Lead by example, the amount of the first donation will set the bar for others that follow. Others generally feel more comfortable donating if they see that someone else has.

+Ask – make a personal appeal to your friends and family. Use the tools inside the Participant Center to send emails or just share your page link via your own personal email.

+Make sure donors share their support – in your requests, ask donors to click the ‘Share’ button on your personal page. When donors share their donation, about 20% of the time it results in a new donation of $15 on average.

+Get a match – Ask your employer if they would make a generous ‘matching gift’ of the total amount or portion raised.

+Leverage the reach of social media – post your campaign on all your social media platforms – share your Virtual Food Drive on Facebook, Twitter, Instagram and any other social media you use.

+Include everyone in your campaign – be proud to raise funds for the Greater Vancouver Food Bank and invite everyone to help. Include friends, family, work colleagues, teammates, club members – anyone. Most people understand how important the work of the Greater Vancouver Food Bank is, and some may even know someone who has used a food bank before. You may be surprised at who will donate to support you.

+Follow up – it is easy for people to overlook emails. They are probably not ignoring you. Send at least one follow-up email and repost on your social media to keep your campaign in front of followers.

To celebrate your fundraising efforts raising $100 or more, we are proud to award the following virtual Achievement Badges to those who have raised:

$100 MILESTONE   $1,000 MILESTONE   $1,000 MILESTONE   $5,000 MILESTONE   $10,000 MILESTONE

If you host a Virtual Food Drive and make a donation as well, you will automatically get this virtual Achievement Badge I donated on your page.

Please note that the Virtual Food Drive is a representational giving tool, the funds raised go to purchase healthy and nutritious food for over 28,000 Food Bank clients more than 75 agencies.  For every one dollar donated the Greater Vancouver Food Bank can buy three dollars worth of food!

Still have questions?  Please contact the development team at 604-216-3083 or email us at We are here to help and want you to be as successful as possible in your fundraising efforts. Thank you!

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